Introduction
The Travelling Telegraph ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thetravellingtelegraph.com (the
"Site") and use our services.
This policy applies to all visitors, users, and others who access our Site or subscribe to our services. Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Data Controller
The Travellers Times is the data controller responsible for your personal data. We are registered in England and Wales. Contact Details:
Email: privacy@thetravellingtelegraph.com
Address: The Travelling Telegraph, United Kingdom
Information We Collect
3.1 Information You Provide to Us
We collect personal data that you voluntarily provide when you:
• Register for an account or subscribe to our newsletter
• Submit content, comments, reviews, or travel stories
• Apply to become a Regional Ambassador or contributor
• Contact us with enquiries or feedback
• Participate in competitions, surveys, or promotions
• Make purchases or bookings through our Site
This information may include:
• Name, email address, telephone number, and postal address
• Username and password
• Travel preferences, interests, and destinations of interest
• Professional information (for contributors and ambassadors)
• Payment information (processed securely by third-party providers)
3.2 Information Collected Automatically
When you visit our Site, we automatically collect certain information, including:
- IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited, time spent, and navigation patterns
• Referring website addresses
• Geographic location (country/region level)
How We Use Your Information
We use the personal data we collect for the following purposes:
- To provide, maintain, and improve our services
• To process your account registration and manage your subscription
• To send you newsletters, marketing communications, and travel recommendations
(with your consent)
• To personalise your experience and deliver relevant content
• To respond to your enquiries and provide customer support
• To process transactions and send related information
• To analyse usage patterns and improve our Site
• To detect, prevent, and address technical issues or fraud
• To comply with legal obligations
Legal Basis for Processing (UK GDPR)
We process your personal data on the following legal bases:
Consent: Where you have given clear consent for us to process your personal data for specific purposes, such as marketing communications.
Contract: Where processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override
those interests.
Legal Obligation: Where processing is necessary to comply with a legal obligation.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your activity on our Site. Cookies are small data files stored on your device.
Types of cookies we use:
Essential Cookies: Necessary for the Site to function properly.
Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
Functionality Cookies: Remember your preferences and settings.
Advertising Cookies: Used to deliver relevant advertisements and track campaign performance.
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Site.
Information Sharing and Disclosure
We do not sell your personal data. We may share your information with:
Service Providers: Third parties who perform services on our behalf, such as web hosting, email delivery, payment processing, and analytics.
Business Partners: Travel companies, accommodation providers, and tourism boards with whom we collaborate, where you have given consent or it is necessary to fulfil your requests.
Legal Requirements: Where disclosure is required by law, regulation, or legal process.
Business Transfers: In connection with any merger, acquisition, or sale of company assets.
- Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
For newsletter subscribers, we retain your data until you unsubscribe or after two years of inactivity. For registered users, we retain account data for the duration of your account plus seven years for legal compliance purposes.
International Data Transfers
Your personal data may be transferred to and processed in countries outside the United Kingdom. Where we transfer data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Government or transfers to countries with adequate data protection laws.
Your Rights
Under UK data protection law, you have the following rights:
Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data in certain circumstances.
Right to Restrict Processing: Request limitation of how we use your data.
Right to Data Portability: Request transfer of your data to another organisation.
Right to Object: Object to processing based on legitimate interests or for direct
marketing.
Right to Withdraw Consent: Withdraw consent at any time where we rely on
consent to process your data.
To exercise any of these rights, please contact us at privacy@thetravellingtelegraph.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our Site may contain links to third-party websites, including travel partners, accommodation providers, and tourism organisations. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.
Children's Privacy
Our Site is not intended for children under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@thetravellingtelegraph.com
Website: www.thetravellingtelegraph.com
Postal Address: The Travelling Telegraph, United Kingdom